Unit 6 The Concept Centre, Innovation Close, Poole, Dorset, BH12 4QD
IT Services
Based from our offices in Poole, Dorset on the sunny south coast of England. We support a growing customer base throughout the UK with speical focus on Dorset and Hampshire.
Our wide range of support services covers all areas that a business needs for their IT-related solutions.
Whether you have existing on-site IT support that just needs assistance now and then, to a business with no internal IT resources and needs full time assistance. Our support packages are designed to fit in to meet your requirements.
Services Overview
User Support
Support for all staff and their IT devices. Use us as your IT helpdesk to resolve any technical issue. The majority of user support we provide is performed remotely, with on-site assistance required as needed.
Protection for Desktops & Servers
Bitdefender Anti-Virus protection with scheduled weekly full scans to protect against viruses as standard on all monthly plans.
Server Support
Covers any issues relating to your server infrastructure. Ensuring your critical services and applications are running to the best of their ability. Combined with our monitoring services, issues can be detected and resolved before they turn into bigger, company-wide issues that could cause a loss of service
Microsoft Cloud Services
Bringing your services onto the cloud can result in essential cost-savings and efficiencies. As both a Microsoft Silver partner and Cloud Solution Provider. From initial advice, through to migrations and ongoing support, we’re here to help.
Cyber Security
Cyber Security is now more important than ever in protecting your business against growing cyber crime. Cyber security is one of our priorities when it comes to working with clients. Find out what expertise and technical skills we can implement to ensure your organisations cyber security is always up to scratch.
Managed Business Comms
Our streamlined business communication solutions will help you cut costs and boost productivity. Enjoy faster connectivity with our range of business-grade internet and connectivity solutions. We also supply and install business-grade VoIP and unified communication solutions.
Pricing and Plans
Security Essentials
£
15
/user
24x7 Proactive Monitoring & Alerting
Desktop & Server Anti-Virus
Web and Email Security
Microsoft Update Management
Cyber Security User Awareness & Training Suite
Remote Desktop Access
Technical Support charged at reduced hourly rate (£60ph)
Popular Choice
Standard Support
£
25
/user
Includes Security Essentials
Unlimited phone, email & remote technical support
IT audit & documentation
Onboarding included upto 20 users
Microsoft 365 Management & Support
Engineer Site Visits charged at reduced hourly rate (£60ph)
Premium Support
£
50
/user
Includes Standard Support
Premium SLAs
Onboarding included upto 50 users
Mobile Device Management
Included Engineer Site Visits
50GB Cloud Backup per user
Dedicated Primary Engineer
Email Signature Management
Email Encryption, E-Signatures & Secure File Transfer Suite
Ad-hoc Technical Support is available at £80 per hour when no Services Package is active
